Terms of Service

Welcome to Mobile Recharge AE. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.

1. Service Description

Mobile Recharge AE provides an online platform for users to recharge mobile phones in the United Arab Emirates. Our services include but are not limited to mobile recharges, data plans, and international calling packages for various mobile operators in the UAE.

2. User Accounts

When you create an account with us, you must provide accurate, complete, and up-to-date information. You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Payment Terms

All payments made through our platform are processed securely. We accept various payment methods, including credit cards, debit cards, and digital wallets. The prices for our services are listed on our website and are subject to change without notice.

By making a payment through our platform, you authorize us to charge your selected payment method for the amount indicated. If we are unable to secure payment through your selected method, we may cancel the transaction.

4. Refund Policy

If a recharge fails to reach the intended recipient due to technical issues on our end, we will either refund the amount to your account or re-process the recharge. Refund requests must be submitted within 24 hours of the transaction.

We do not offer refunds for successful recharges, even if they were made in error by the user. It is your responsibility to verify all details before confirming a transaction.

5. Service Availability

We strive to provide uninterrupted service, but we do not guarantee that our service will be available at all times. We reserve the right to suspend or terminate our service temporarily for maintenance, upgrades, or other reasons without prior notice.

6. User Conduct

When using our service, you agree not to:

  • Use our service for any illegal purposes
  • Interfere with or disrupt the service or servers or networks connected to the service
  • Violate any applicable laws or regulations
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
  • Collect or track the personal information of others

7. Intellectual Property

The Mobile Recharge AE website and its original content, features, and functionality are owned by Mobile Recharge AE and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8. Limitation of Liability

In no event shall Mobile Recharge AE, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the service
  • Any conduct or content of any third party on the service
  • Any content obtained from the service
  • Unauthorized access, use, or alteration of your transmissions or content

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

10. Contact Us

If you have any questions about these Terms, please contact us at [email protected] or call us at +971 50 123 4567.

Last updated: May 15, 2023