Privacy Policy

At Mobile Recharge AE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes your name, email address, phone number, and payment information when you register for an account or make a transaction.
  • Usage Data: We automatically collect information about how you interact with our website, including the pages you visit, the time and date of your visit, and the time spent on each page.
  • Device Information: We collect information about the device you use to access our website, including the device type, operating system, and browser type.
  • Location Data: We may collect information about your general location based on your IP address.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and maintain our service
  • Process and complete your transactions
  • Send you transaction confirmations and updates
  • Respond to your inquiries and customer service requests
  • Send you promotional communications if you have opted in
  • Monitor and analyze usage patterns and trends
  • Improve our website and services
  • Comply with legal obligations

3. How We Share Your Information

We may share your information with:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing and data analysis.
  • Mobile Operators: To process your recharge request, we may need to share certain information with the relevant mobile operator.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information (subject to certain exceptions)
  • The right to restrict or object to our processing of your information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any website you visit.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +971 50 123 4567

Last updated: May 15, 2023